Local IT & telecoms for Kent businesses · Maidstone-based ★★★★★ 5.0 from 33 Google reviews
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IT support in Rochester.
Whether you run a shop on the historic High Street or a tech firm at Innovation Park Medway, AVAIO keeps your IT, phones and internet running. Engineers on site within 4 hours, and calls answered in 6.8 seconds.
- On site within 4 hours in Rochester
- Calls answered in 6.8s on average
- No contracts - from £19.99 per user
Free IT health check for Rochester businesses
Tell us what your business needs. No hard sell we promise.
Prefer to talk? Call 01622 677677 · Mon–Fri 9am–5pm
High Street shops, restaurants and offices
Rochester’s High Street is full of independent shops, restaurants, pubs and professional offices, and they all need tills, card machines, Wi-Fi and phones that simply work. With the old phone network switching off on 31 January 2027, now is the time to check what’s still plugged into a phone line. We’ll move you to reliable broadband, VoIP and 4G/5G backup so you never lose a sale.
Growing tech and engineering firms
Innovation Park Medway at Rochester Airport is attracting technology, engineering and advanced manufacturing businesses. We help them scale with Microsoft 365, cyber security, Cyber Essentials and leased lines.
Areas we cover
From our office at Union Park, Bircholt Road, Maidstone ME15 9XT.
Services for Rochester businesses
One local team for your IT, phones, mobiles and internet - one bill, one number to call. See our prices →
- IT support from £19.99 per user per month.
- Retail and hospitality connectivity - broadband, Wi-Fi, 4G/5G backup and PSTN-free card machine connections.
- 3CX VoIP phones - keep your 01634 numbers.
- Business SIMs from £12 a month, no contracts.
- Cyber Essentials and Microsoft 365 for growing firms.
Real reviews from real Kent businesses.
★★★★★
“Since using the services of AVAIO, we have noticed a real improvement of the quality of our IT systems and reactive support. Technician is always on hand if needed.”
GTGlenn ThompsonMD, Advance FM Ltd
★★★★★
“The quality of work and service was unparalleled. I have no hesitation in recommending all of the AVAIO team for being polite, timely and dedicated, for an outrageously good price.”
DLDan LawrenceDURTY Media
★★★★★
“Your service is more than excellent… it is a pleasure doing business with you and we look forward to our continuing business relationship.”
TMTanya MayorJames Magee Accountancy Services
Real results: Advance FM saves £2,680 a month · Alan Firmin cut telecoms costs by 37% · James Magee Accountancy cut costs by 24%
If it connects over a phone line, it may. We can move it onto broadband or a 4G/5G connection. Check with your card machine provider too.
Yes. Separate, secure guest Wi-Fi that keeps customers off your business network.
We’re on site within 4 hours, and most issues are fixed remotely in minutes.
Yes. We set up IT, Microsoft 365, security and connectivity for new businesses, and grow with you.
Rochester business? Let’s talk.
Book a free IT & telecoms health check. We’ll show you where you can save money and reduce risk - even if you don’t switch.