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AVAIO

Local IT & telecoms for Kent businesses · Maidstone-based   ★★★★★ 5.0 from 33 Google reviews

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IT support & telecoms · Folkestone, Kent

IT support in Folkestone.

From creative studios in the Creative Quarter to logistics firms near the Channel Tunnel, AVAIO keeps Folkestone and Hythe businesses connected. Friendly support, engineers on site within 4 hours, and no long contracts.

  • On site within 4 hours in Folkestone
  • Calls answered in 6.8s on average
  • No contracts - from £19.99 per user

Free IT health check for Folkestone businesses

Tell us what your business needs. No hard sell we promise.

Quote request

Prefer to talk? Call 01622 677677 · Mon–Fri 9am–5pm

Creative businesses, serious IT

Folkestone has become a hub for designers, makers, agencies and independent shops. Creative teams need fast upload speeds, reliable cloud storage and Macs that just work. We support Apple and Windows alike, set up Microsoft 365 or your cloud tools properly, and make sure your large files are backed up.

Logistics and cross-Channel trade

With the Channel Tunnel terminal and the M20 on the doorstep, many Folkestone firms run on the move. We supply fleet SIMs, IoT SIMs for trackers and devices, and phone systems that follow your team wherever they are.

Your local team
4 hourson site in Folkestone
6.8saverage call answer
5.0★from 33 Google reviews

Areas we cover

Town centre and Creative QuarterHarbourShearway Business ParkCheritonHytheSandgateHawkinge

From our office at Union Park, Bircholt Road, Maidstone ME15 9XT.

Services

Services for Folkestone businesses

  • IT support for Mac and Windows, from £19.99 per user per month.
  • Full fibre and leased lines for fast uploads.
  • Cloud backup for large creative files.
  • Fleet and IoT SIMs, no contracts.
  • 3CX VoIP phones - keep your 01303 numbers.
Kind words

Real reviews from real Kent businesses.

★★★★★

“Since using the services of AVAIO, we have noticed a real improvement of the quality of our IT systems and reactive support. Technician is always on hand if needed.”

GTGlenn ThompsonMD, Advance FM Ltd

★★★★★

“The quality of work and service was unparalleled. I have no hesitation in recommending all of the AVAIO team for being polite, timely and dedicated, for an outrageously good price.”

DLDan LawrenceDURTY Media

★★★★★

“Your service is more than excellent… it is a pleasure doing business with you and we look forward to our continuing business relationship.”

TMTanya MayorJames Magee Accountancy Services

Real results: Advance FM saves £2,680 a month · Alan Firmin cut telecoms costs by 37% · James Magee Accountancy cut costs by 24%

Questions

Folkestone IT support questions.

Can’t see yours? See all FAQs or just give us a call.

Yes. We support Apple Macs, iPhones and iPads as well as Windows PCs.

We’re on site within 4 hours, and most issues are fixed remotely much sooner.

Yes. Full fibre and leased lines give you much faster upload speeds, ideal for video, design and photography.

Yes. We port it to our 3CX VoIP system with no downtime.

Folkestone business? Let’s talk.

Book a free IT & telecoms health check. We’ll show you where you can save money and reduce risk - even if you don’t switch.