Local IT & telecoms for Kent businesses · Maidstone-based ★★★★★ 5.0 from 33 Google reviews
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IT support for small businesses in Kent.
Unlimited helpdesk support from a friendly Maidstone team, with engineers on site within 2 hours when you need hands on. One price per user that gets cheaper as you grow - and no contracts.
- Calls answered in 6.8s on average
- From £19.99 per user
- 5.0 from 33 Google reviews
Get an IT support quote today
Tell us what your business needs. No hard sell we promise.
Prefer to talk? Call 01622 677677 · Mon–Fri 9am–5pm
Like having your own IT department - without the cost.
We look after your IT just as an in-house team would: one point of contact, a helpdesk your staff can call whenever something goes wrong, and engineers who already know your setup.
Unlimited helpdesk
Call, email or raise a ticket as often as you need. Answered in 6.8 seconds on average - by engineers, not a call centre.
Remote monitoring & maintenance
We spot failing disks, full drives and missed updates, and fix them before they stop your team working.
Anti-virus & backups
Anti-virus managed on every device, and backups that are checked, monitored and actually restorable.
Microsoft 365 management
Users, licences, mailboxes and security settings looked after by a Microsoft Partner.
Third-party software support
We support your line-of-business apps and deal with their vendors, so you don’t have to.
Reporting & IT strategy
Monthly reports and a quarterly IT meeting to review your account, plan ahead and budget for what’s next.
One price per user. Cheaper as you grow.
No tiers to decode and no surprises. Every plan includes everything above - the only thing that changes is the price per user as your team grows.
- 20% off on-site support (£64 an hour instead of £80)
- 20% off off-site support and repairs
- Laptops, phones and tablets all covered
- Rolling monthly - no contracts
Not ready for a plan? Pay as you go: remote support £50 an hour, on-site £80 an hour. See all our prices →
All prices + VAT. Priced per user, not per device. No set-up fees.
Most fixes are remote. When they’re not, we come to you.
Phone answered
Average wait to speak to a real engineer - not a call centre or a ticket queue.
On site in Maidstone
For Maidstone and the surrounding area, including Kings Hill and West Malling, from our office at Union Park.
On site across Kent & London
Anywhere else in Kent and London when an engineer needs to be there in person.
★★★★★
“Always quick to respond and courteous… The service has always been reliable, fast and efficient.”
Michael Allbutt
Michael James Insurance and Property Services
Three things we hear every week.
- 01“Our IT company takes hours to call back.”
We answer in 6.8 seconds on average, and most problems are fixed there and then.
- 02“We’re locked into a contract we can’t leave.”
We don’t do contracts. If we deliver a great service, you’ve no reason to leave.
- 03“Our IT, phones and broadband suppliers blame each other.”
We look after all three, so there’s one number to call and no finger-pointing.
Our clients save 59% on IT support on average. Previously Computerman UK - supporting Kent businesses since 2008.
Calls are answered in 6.8 seconds on average and most issues are fixed remotely straight away. If an engineer needs to visit, we’re on site within 2 hours in Maidstone and the surrounding area, and within 4 hours elsewhere in Kent and London.
£40 per user per month + VAT for 1–10 users, falling to £35 (11–25), £30 (26–50), £27 (51–75) and £19.99 (76–100). Over 100 users? We’ll quote. There are no set-up fees.
No. All our IT support is rolling monthly. If we deliver a quality service, there’s no reason for you to leave.
Yes. We support Windows PCs, Macs, phones and tablets, as well as your servers, network and printers. You pay per user, not per device.
Monday to Friday, 9am to 5pm, with out-of-hours support available when you need it.
We handle it. We document your systems, collect passwords and licences from your old provider and make sure nothing is missed - you don’t need to have an awkward conversation.
Get a free IT health check.
We’ll review your devices, security, backups and phones, and give you a plain-English report and a fixed quote - no obligation, even if you don’t switch.