General Questions

No contracts! Really?

Yes. We do not believe in contracts and holding customers hostage. Our ethos is to provide oustanding service at a good price.

There are only a couple of Data Connectivity services that we offer that are subject to contract such as leased lines and SOGEA super fast broadband due to the agreements we have to have in place with Open Reach.

We’re happy to help! We are open Monday to Friday 9am to 5pm.

Call us on: 01622 677677

Email: help@avaio.co.uk

Chat: Simply click on the icon in the bottom right corner of the screen.

Business SIMs

Can I keep my number?

Of course. Simply text ‘PAC’ to 65075 to your current provider. They will text you back your code which will be valid for 30 days.

YES! Tethering in the UK is unlimited. If you were in the EU it is limited to 25GB per month.

IT Support

How much does it cost?

As no two businesses are the same, we can offer free IT audit, discuss your requirements and assess how we can help your business. Our packages are very flexible, from ad-hoc support to complete proactive support backed up by our “NO CONTRACT’ policy.

Simply call us on 01622 677677 for a friendly no obligation consultation.

YES! We support Apple devices as well as Mac Operating Systems.

YES! Our engineers are available on ad-hoc basis, emergencies or as part of a Maintenance Agreement. Sameday visits are available if you require urgent hands on deck.

YES! We offer out of hours support.

Managed Service Providers (MSPs) deliver IT support services that sustain businesses’ entire IT infrastructure and IT systems. Managed Service Providers can enhance business efficiency, offering a range of IT services such as security, monitoring, backup, business continuity and infrastructure.

Telephone Systems

YES! You do not need to worry. We offer full assisstance and support with porting your number(s) across to our platform.

Simply put VOIP is a telephone system that makes and receives calls over the internet, instead of via a telephone network like a traditional system.

Our telephone systems offer all the essential features plus many more.

  • Auto Attendant
  • Call Groups
  • Call Queues
  • Call Waiting
  • Call Parking
  • Call Forwarding
  • Call Recording
  • Hold Music
  • Time Profiles
  • Mobile App

and many more…

The traditional phone network is going to be switched off by 2025. That means that every business in the country is going to have to switch over to using a digital phone system before then.

For more information please do not hesitate to contact us on 01622 677677

Our business telephone systems start from £9.99 +vat per user. That includes an UNLIMITED minutes to UK landlines and Mobiles. All this is backed up by our ‘NO CONTRACTS’ policy for a complete peace of mind.

We are always available to discuss your specific needs and tailor the system accordingly so please do not hesitate to contact us on 01622 677677

Do you have more questions?

Please do not hesitate to call us at: 01622 677677

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