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AVAIO

Local IT & telecoms for Kent businesses · Maidstone-based   ★★★★★ 5.0 from 33 Google reviews

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Industries · Accountants

IT support for accountants in Kent.

Fast, secure IT, phones and mobiles for accountancy practices. We already look after practices across Kent, so we know what January feels like and why your systems can’t stop.

  • Ready for tax season peaks
  • Secure client data and email
  • IT, phones and SIMs from one team

Get a quote for your practice

Tell us what your business needs. No hard sell we promise.

Quote request

Prefer to talk? Call 01622 677677 · Mon–Fri 9am–5pm

Built for practices

Everything your practice runs on, looked after.

From practice software to client portals, we keep your team working and your clients’ data safe, all year round and especially in the run up to 31 January.

Practice software support

We look after the PCs, servers and cloud set-up behind your accounts, tax and practice management software, and liaise with vendors when something goes wrong.

Client data protection

Multi-factor sign-in, email filtering, encrypted laptops and managed backups, so confidential client records stay confidential.

Cyber Essentials

We help practices achieve and keep Cyber Essentials, which more clients and insurers now expect.

Phones that cope with January

A 3CX VoIP system with call queues, call recording and overflow, so no client call goes unanswered at peak times.

Work from home or office

Virtual desktops and secure remote access, so partners and staff can work anywhere during busy periods.

Business mobiles

Business SIMs on O2 from £12 and Vodafone from £19.99, on one bill with numbers owned by the practice.

Simple pricing

Clear monthly prices for your practice.

No per-ticket charges and no surprises in January. One monthly price per user for IT support, plus phones and mobiles if you want them.

  • Unlimited helpdesk support
  • Microsoft 365 management included
  • Quarterly IT review meeting
ServiceMonthly price
IT support, 1 to 10 users£40 per user
IT support, 26 to 50 users£30 per user
IT support, 76 to 100 users£19.99 per user
VoIP phone system£14 per user
O2 business SIM£12 per SIM
Vodafone business SIM£19.99 per SIM
Business broadbandFrom £25
Full pricingSee all prices

Prices exclude VAT. IT support is priced per user, not per device.

Why practices choose AVAIO

Local, fast and ready when it matters.

6.8s

Average call answer

A real engineer on the phone, not a ticket queue, even in January.

2 hrs

On site in Maidstone

Local engineers when you need hands on. 4 hours across Kent and London.

59%

Average IT saving

What businesses save on average when they move their IT support to us.

Making Tax Digital

MTD for Income Tax started in April 2026 for sole traders and landlords with income over £50,000, and drops to £30,000 from April 2027.

More digital clients means more reliance on your systems. We make sure they keep up.

How switching works

Moving your practice to AVAIO.

  1. 01
    Free practice review

    We look at your software, devices, security, phones and mobiles, and find quick wins.

  2. 02
    A clear plan and price

    One monthly price, agreed up front. We time any changes around your busy periods.

  3. 03
    Smooth handover

    We take over from your current provider and keep your numbers when we move phones and SIMs.

  4. 04
    Ongoing support

    Unlimited helpdesk, monitoring and a quarterly review of your IT.

Questions

IT for accountants: your questions.

Can’t see yours? See all FAQs or just give us a call.

Yes. We look after the computers, servers, cloud services and networks your accounts, tax and practice management software run on, and work with your software vendors to fix problems quickly.

Yes. We help practices prepare for and pass Cyber Essentials, then keep the controls in place so renewal is straightforward.

Yes. We set up secure remote access or virtual desktops with multi-factor sign-in, so client data stays protected wherever your team works.

Yes. Our 3CX phone system has call queues, overflow to other staff or mobiles, call recording and voicemail to email, for £14 per user per month.

Our IT support costs from £19.99 to £40 per user per month plus VAT, depending on team size. There are no contracts and no set-up fees. See full pricing →

Yes. Accountancy practices are one of the main sectors we support across Maidstone and Kent.

Get your practice ready for the busy season.

Book a free practice IT review. We’ll check your systems, security, phones and mobiles and show you where you can save.