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Most lift emergency phones still dial out over a copper phone line, and that network closes on 31 January 2027. We supply the SIMs and the 4G autodialler, and arrange installation through our specialist lift engineering partners, so every lift you look after keeps a working alarm line.
Tell us how many lifts you look after and where they are. We’ll come back with a fixed quote.
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Whether you maintain lifts or own the buildings they’re in, we can take care of the whole lift line, or just supply the SIMs.
Multi-network SIMs that switch to the strongest signal, or single-network SIMs on O2, Vodafone or EE, with voice and data for the alarm call.
We supply 4G autodialler units to replace analogue diallers that can’t work without a copper phone line.
Our installation partners fit the unit and SIM, then make a live test call to your 24/7 rescue service before they leave.
Lift shafts and basements can have weak signal. We check coverage on site before installation.
Every lift line across all your buildings on one monthly bill, with one team to call if a line has a problem.
Lift maintenance firms can buy SIMs in bulk at trade prices to fit into their own autodiallers.
Every passenger lift needs a two-way emergency alarm that connects a trapped passenger to a 24/7 rescue service. That’s a requirement of BS EN 81-28, which also calls for an automatic test call every 72 hours.
Dates from Openreach, reported by ISPreview in September 2026. Not sure where your lifts stand? Ask us →
From 1 February 2027, any remaining lines move to a temporary “emergency voice access” service where technically possible. It’s limited, more expensive, and not a long-term fix for a lift alarm.
Who it’s for
Lift companies, managing agents, housing associations and building owners. We supply UK-wide, with installation across Kent, London and the South East through our partners.
180,000+ UK lifts still rely on copper lines for their emergency phones, according to industry estimates.
How many, where they are, and which alarm or autodialler is fitted.
We check signal at each site and quote for SIMs, hardware and installation.
Our installation partners fit the SIM and, where needed, a new 4G autodialler, then make a live test call.
One monthly bill for every lift, and a UK team to call if a line has a problem.
Lift company? Ask about trade pricing for SIMs you fit into your own autodiallers.
Yes. Passenger lifts need a two-way alarm that connects a trapped passenger to a rescue service 24 hours a day, under BS EN 81-28. The alarm must also make an automatic test call at least every 72 hours.
Lift alarms that dial out over a copper phone line may stop working. Openreach closes the old network on 31 January 2027, and some areas have already switched. A 4G lift line keeps the alarm connected without a phone line.
Usually, yes. Our multi-network SIMs connect to the strongest network available, and we check signal on site before installing.
Often, yes. Many modern autodiallers take a SIM card. If yours only works with a phone line, we’ll supply and fit a 4G autodialler.
BS EN 81-28 requires the alarm to keep working during a power cut, so it needs battery backup. We check this on every lift we connect.
Yes. We supply lift companies with SIMs at trade prices, on one monthly bill, for you to fit into your own autodiallers.
It depends on how many lifts you have, the network option, and whether you need hardware and installation. Tell us what you have and we’ll send a fixed quote.
Tell us how many lifts you look after. We’ll check them, recommend the right SIM and hardware, and send a fixed quote.