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AVAIO

Local IT & telecoms for Kent businesses · Maidstone-based   ★★★★★ 5.0 from 33 Google reviews

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Areas we cover

IT support & telecoms across Kent and South East London.

From our office at Union Park in Maidstone, we look after businesses right across Kent and into South East London. Most problems are fixed remotely in minutes - and when you need hands on, an engineer is with you fast.

  • On site in 2 hours in Maidstone & Kings Hill
  • On site in 4 hours across Kent & London
  • Calls answered in 6.8s on average

Free IT health check for your business

Tell us what your business needs. No hard sell we promise.

Quote request

Prefer to talk? Call 01622 677677 · Mon–Fri 9am–5pm

Towns we cover

Find your local team.

Pick your town for local response times, the business areas we cover and answers to common questions.

On site in 2 hoursMaidstoneOur home town · Union Park, ME15IT support in Maidstone →On site in 2 hoursWest Malling & Kings HillKings Hill business park · West Malling High Street · Leybourne · East MallingIT support in Kings Hill →On site in 4 hoursTonbridgeTown centre · Tonbridge Trade Park · Deacon Trading Estate · HildenboroughIT support in Tonbridge →On site in 4 hoursTunbridge WellsTown centre · North Farm Industrial Estate · Longfield Road · SouthboroughIT support in Tunbridge Wells →On site in 4 hoursSevenoaksTown centre · Vestry Industrial Estate · Riverhead · Dunton GreenIT support in Sevenoaks →On site in 4 hoursMedway & ChathamChatham · Gillingham · Strood · RainhamIT support in Medway →On site in 4 hoursRochesterHistoric High Street · Innovation Park Medway · Borstal · FrindsburyIT support in Rochester →On site in 4 hoursSittingbourneTown centre · Kent Science Park · Eurolink Business Park · Milton RegisIT support in Sittingbourne →On site in 4 hoursDartfordTown centre · Crossways Business Park · The Bridge · GreenhitheIT support in Dartford →On site in 4 hoursGravesendGravesend town centre · Imperial Business Park · Northfleet · EbbsfleetIT support in Gravesend →On site in 4 hoursCanterburyCity centre · Wincheap · Sturry · WhitstableIT support in Canterbury →On site in 4 hoursAshfordTown centre · Orbital Park · Eureka Park · Park FarmIT support in Ashford →On site in 4 hoursFolkestoneTown centre · Harbour · Shearway Business Park · CheritonIT support in Folkestone →On site in 4 hoursThanetMargate · Ramsgate · Broadstairs · Westwood CrossIT support in Thanet →On site in 4 hoursBromley & SE LondonBromley · Orpington · Beckenham · ChislehurstIT support in Bromley →
Response times

Local engineers, wherever you are.

2 hrs

Maidstone & Kings Hill

Our Union Park team reaches Maidstone, Kings Hill, West Malling and the surrounding area within 2 hours.

4 hrs

Kent & South East London

Engineers on site within 4 hours everywhere else we cover, from Dartford to Thanet.

6.8s

Average call answer

Most problems are fixed remotely, so wherever you are, help starts in seconds.

Questions

Questions about where we work.

Can’t see yours? See all FAQs or just give us a call.

Very likely. We support businesses across Kent, South East London and beyond. Remote support works anywhere, and we’ll confirm on-site response times for your address when you get in touch.

Within 2 hours in Maidstone and the surrounding area, including Kings Hill and West Malling, and within 4 hours across the rest of Kent and London.

No. Most issues are fixed remotely in minutes through our helpdesk. We come on site when you need hands on - new equipment, cabling, or a problem we can’t fix remotely.

Our IT support plan includes unlimited helpdesk support and 20% off on-site work - £64 an hour instead of £80. See our prices →

Yes. We look after firms with offices, warehouses and staff on the road across Kent, and connect them with multi-site networks, leased lines and one phone system.

Wherever you are in Kent, let’s talk.

Book a free IT & telecoms health check. We’ll show you where you can save money and reduce risk - even if you don’t switch.