Local IT & telecoms for Kent businesses · Maidstone-based ★★★★★ 5.0 from 33 Google reviews
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IT support for Margate, Ramsgate and Broadstairs.
Friendly IT support and telecoms for businesses right across Thanet. Calls answered in 6.8 seconds, engineers on site within 4 hours, and one team for your IT, phones and internet.
- On site within 4 hours in Thanet
- Calls answered in 6.8s on average
- No contracts - from £19.99 per user
Free IT health check for Thanet businesses
Tell us what your business needs. No hard sell we promise.
Prefer to talk? Call 01622 677677 · Mon–Fri 9am–5pm
Thanet is open for business
Thanet’s towns have seen a wave of new independent businesses - cafés, restaurants, galleries, shops and hotels - alongside established manufacturers, marine businesses and care providers. Whatever you do, you need card machines that connect, Wi-Fi guests can rely on, and phones that never miss a booking.
Seasonal, and ready for it
Summer brings the visitors, and your systems need to cope. We make sure your broadband has 4G/5G backup, your booking and till systems are secure, and your guest Wi-Fi is kept separate from your business network.
Areas we cover
From our office at Union Park, Bircholt Road, Maidstone ME15 9XT.
Services for Thanet businesses
One local team for your IT, phones, mobiles and internet - one bill, one number to call. See our prices →
- IT support from £19.99 per user per month, or pay as you go.
- Hospitality and retail connectivity - broadband, guest Wi-Fi and 4G/5G backup.
- 3CX VoIP phones - keep your 01843 numbers, with call queues for busy periods.
- Business SIMs from £12 a month, no contracts.
- PSTN switch-off help for alarms, card machines and phone lines.
Real reviews from real Kent businesses.
★★★★★
“Since using the services of AVAIO, we have noticed a real improvement of the quality of our IT systems and reactive support. Technician is always on hand if needed.”
GTGlenn ThompsonMD, Advance FM Ltd
★★★★★
“The quality of work and service was unparalleled. I have no hesitation in recommending all of the AVAIO team for being polite, timely and dedicated, for an outrageously good price.”
DLDan LawrenceDURTY Media
★★★★★
“Your service is more than excellent… it is a pleasure doing business with you and we look forward to our continuing business relationship.”
TMTanya MayorJames Magee Accountancy Services
Real results: Advance FM saves £2,680 a month · Alan Firmin cut telecoms costs by 37% · James Magee Accountancy cut costs by 24%
Yes. Margate, Ramsgate, Broadstairs and the villages, with on-site visits within 4 hours.
Yes. 3CX call queues, ring groups and voicemail to email mean every caller is answered or called back.
If you still have phone lines, alarms or card machines on copper lines, yes. We’ll audit everything and move you across before 31 January 2027.
Yes. We port it to our VoIP system with no downtime.
Thanet business? Let’s talk.
Book a free IT & telecoms health check. We’ll show you where you can save money and reduce risk - even if you don’t switch.